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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexandra Nivelo

July 24, 2024

1  out of  5
rating by Alexandra Nivelo
"Karen is the most unpleasant, unprofessional person i have ever dealt with. Had an awful attitude from the start of the conversation. I dont know how they have a person like that as manager of an office. They have new representatives that have no idea what they talking about. I asked questions about my policy and i was told something different by each one. Unreliable office. They seem all sunshine and rainbows when they get you started with a policy but then its miscommunication and incorrect information given."
We responded:
"Alexandra, we’re sorry to hear about this experience with our agency. Please give us a call to discuss further."
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Kristin Craft

July 9, 2024

5  out of  5
rating by Kristin Craft
"I spoke with Zach on switching over all my policies. He was Wonderful! So patient, kind and informative. He was one of the reasons we switched to State Farm besides the lower rates!"
We responded:
"Thank you for sharing your positive experience with Zach! We're thrilled to hear that he provided excellent service and helped make your switch to State Farm a smooth process. We appreciate your kind words and look forward to serving you for all your insurance needs."
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evert arriola

March 15, 2024

5  out of  5
rating by evert arriola
"Been looking for the best offer for the last couple of weeks all quotes have been very high and i just got the best policy quote from Marisa schaefer office and they made my choice easier. By the way i am so happy that they are my auto insurance company, Karen has been very helpful and always has made things easier for me with my transactions."
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Grant Williams

February 22, 2024

5  out of  5
rating by Grant Williams
"I've been dealing with State Farm through her and for a couple of years now. The service is always great. Juleigha always is polite and knowledgeable about all situations, I highly recommend them!"
We responded:
"Thank you, Grant! We're glad to hear you've enjoyed working with Juleigha and the Marisa Schaefer State Farm Insurance Agency team. We appreciate your 5-star review and your recommendation of our services to others."
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Olga “Pickles” Nechayeva

February 8, 2024

5  out of  5
rating by Olga “Pickles” Nechayeva
"Juleigha made my first experience of shopping and signing up for car insurance a painless, anxiety-free experience. She answered every single annoying question I had within literal minutes and had a genuine eagerness to help."
We responded:
"We're so glad to hear of your positive experience with Juleigha! Thank you for trusting our team with your car insurance, Olga! We appreciate your 5-star review."
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Sixto Ventura

February 6, 2024

5  out of  5
rating by Sixto Ventura
"Karen called me after I inquired online. She was warm, friendly and right to the point. She helped and assisted me through the quoting process. It was short and painless and she was extremely helpful. I truly thought this was going to take forever but it didn't and thankfully so!! Call this agency to resolve your insurance needs."
We responded:
"Thank you for your 5-star review and recognition of Karen! We're so happy Karen made your insurance process quick and easy. We appreciate you sharing your positive experience!"
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Iris Almonte

January 10, 2024

5  out of  5
rating by Iris Almonte
"Very professional and efficient & Reliable so far very Satisfied With my service"
We responded:
"Iris, thank you for your kind words and 5-star review! We're always here to assist if you need us. We truly appreciate you sharing this positive feedback."
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Jennifer dubrino

January 10, 2024

5  out of  5
rating by Jennifer dubrino
"If you're looking for an insurance agent that is honest and cares about you, then this is the place. Marisa's staff have all been so helpful and Karen has made handling my policy so easy. From getting a new car to insuring my engagement ring, Karen has helped my fiancé and I feel good about our insurance and know that we will be taken care of if anything happens."
We responded:
"Jennifer, we're so glad to hear you had a great experience with Karen handling the policies for your new car and your engagement ring! Its awesome that you feel confident in your insurance! We truly appreciate your 5-star review and recognition of our team."
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Herb Ricco

January 8, 2024

5  out of  5
rating by Herb Ricco
"Incredible people to work with! Extremely accommodating. They were able to significantly DECREASE my car and renters insurance from the previous company I was using. No hassles whatsoever. Great office. highly recommended!"
We responded:
"Thank you for your 5-star review! We're so glad we could assist you with decreasing your auto and renters insurance. We truly appreciate your recommendation of our services to others."
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Melissa Holmgaard

December 22, 2023

5  out of  5
rating by Melissa Holmgaard
"I recently went through a total loss of my vehicle and Marisa and team made the process seamless from start to end. They are helpful and responsive to questions and went above and beyond to make sure we had everything we needed! Always professional and friendly - highly recommend!"
We responded:
"Melissa, we're so glad to hear our team made this process as seamless as possible for you. Thank you for you're 5-star review and recommendation of our services to others!"
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Divin Mathew

December 20, 2023

5  out of  5
rating by Divin Mathew
"Awesome customer service and always proactive in getting you the best insurance rates!! Kudos to Juleigha and Marisa, I totally recommended using them."
We responded:
"It's great to hear that you had an awesome experience with our team Providing excellent customer service and ensuring the best insurance rates are important priorities for us. We truly appreciate your recommendation of our services to others."
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COURTNEY COKER

December 14, 2023

5  out of  5
rating by COURTNEY COKER
"Very helpful and clearly explains options"
We responded:
"Thank you, Courtney! We truly appreciate your kind words and 5-star review. Our team is always here to assist you!"
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Jessica McNally

December 5, 2023

5  out of  5
rating by Jessica McNally
"I am so happy I called to get a quote. Not only was it much lower than what I was paying now but they made the process so easy and I am very pleased. I definitely will be recommending Marisa from State Farm. Thanks again for all your help."
We responded:
"Jessica, thank you for your kind words and 5-star review! We're so happy we could assist you with your quote. We truly appreciate your recommendation of our services to others."
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Dan Wolpow

December 1, 2023

5  out of  5
rating by Dan Wolpow
"I don’t typically write Google reviews, but the Marisa Schaefer team (and particularly Juleigha) have helped make my cross country move a much more pleasant experience by taking care of my insurance needs and making the whole process effortless. Thanks, guys!"
We responded:
"Dan, thank you for taking the time to leave this review! We truly appreciate your kind words recognizing Juleigha, and we're so glad to hear about your positive experience with our team."
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Laura Kiburis

November 29, 2023

5  out of  5
rating by Laura Kiburis
"The agents are very caring and helpful. Always a pleasure to speak with them."
We responded:
"Thank you for your kind words and 5-star review, Laura! Your recognition means so much to us. We appreciate you!"
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Lindai Loutun

November 24, 2023

5  out of  5
rating by Lindai Loutun
"Marisa and her team are excellent. I had purchased a motorcycle and wanted to add it to my existing car insurance. Her office helped me right away, provided me with different quotes to choose from and quickly send me the documents electronically needed for the DMV. I was able to ride the same day. Thank you!"
We responded:
"Thank you for the 5-star review! We're so happy we could assist you with your motorcycle insurance, and you could ride that same day! We appreciate your kind words and support."
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Fred NYC

November 16, 2023

5  out of  5
rating by Fred NYC
"Took good care of all my needs when I needed them most. No waisting time on taking my payment & affordable has been very important for me. Thank you so very much 🇺🇸🗽🇺🇸FRED 👍"
We responded:
"Fred, thank you for your positive feedback and review! We're so happy you find our insurance affordable, and that it is important to you. We appreciate your support!"
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Paulie C63

November 15, 2023

5  out of  5
rating by Paulie C63
"She’s the best! Happy thanksgiving 🦃🍁 and top tier service!!"
We responded:
"Happy Thanksgiving to you as well! Thank you so much for your kind words and 5-star review!"
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Valerie Chan

November 11, 2023

5  out of  5
rating by Valerie Chan
"Marisa's staff has great follow up. Initially, they saved me $600 from my previous insurance company."
We responded:
"Valerie, thank you for the 5-star review! We're thrilled to hear your kind words recognizing our team. So happy we could save you some money. We appreciate your support!"
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Sara Eisenhauer

November 7, 2023

5  out of  5
rating by Sara Eisenhauer
"Super helpful group! Always a pleasure talking to these ladies, they are always willing to explain things in detail and I never feel like I’m getting sideswiped by anyone here! Wonderful team!"
We responded:
"Sara, thank you for your review recognizing our team. We appreciate your kind words and feedback!"
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Herna Herman

November 7, 2023

5  out of  5
rating by Herna Herman
"Marissa Schaefer and her staff have been exceptional each and every time I have contacted them. Juleigha is always accessible and accomdating. As an agent, this office is one the best."
We responded:
"Thank you for your kind words recognizing our team, especially Juleigha! We're thrilled to hear of your positive experiences with our office and look forward to providing you exceptional customer care for many years to come."
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larry hammock

November 6, 2023

5  out of  5
rating by larry hammock
"This office handle business they really take care of their customers been with them almost 10 years never had a issue issue. Awesome Team!!!!!!"
We responded:
"Larry, thank you for your loyalty to the Marisa Schaefer State Farm Insurance Agency! We appreciate your trust in us, and your kind words recognizing our team. Thank you again for this wonderful review."
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Rick Ungar

November 2, 2023

5  out of  5
rating by Rick Ungar
"Julieigha was on top of this from the start. Got me a rteasonable price and saw it through,"
We responded:
"Thank you for taking the time to share your experience with our agency and for your very kind words about Juleigha, Rick! It is our pleasure to be able to assist you with any of your insurance questions or needs! We are truly honored to have earned your trust."
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Ricardo Mego

November 2, 2023

5  out of  5
rating by Ricardo Mego
"EXCELLENT SERVICE!!!"
We responded:
"Thank you so much, Ricardo! We're so appreciative of your review and support."
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Vityshia Wingate

November 2, 2023

5  out of  5
rating by Vityshia Wingate
"For all those who like fast, efficient and effective services please explore this State Farm. All the agents here are very professional and extremely helpful! Julia was personally referred to me by a family member of mine. I could not be happier with the helpfulness from her and excellent service she always provides. I thank you all at State Farm! You guys rock!"
We responded:
"Thank you for your glowing feedback and 5-star review! We're thrilled to hear that our team, especially Juleigha, provided you with fast and efficient service. Your kind words mean a lot to us and we appreciate your support."